PRIVACY POLICY

At Inclusive Aesthetics, your privacy is important to us. This policy explains what information we collect, how we use it and how we safeguard your personal and medical information.

Information We Collect

We may collect the following types of information when you use our website, book an appointment or receive care:

Contact information (name, phone, email)
Demographic details
Medical history, medications and treatment information
Payment details (securely processed through our booking system)
Website usage data (via analytics tools)

We do not sell or share your information with third parties for marketing purposes.

How We Use Your Information

We use your information to:

Book and manage appointments
Provide safe, personalized medical care
Send appointment confirmations, reminders and follow-up messages
Communicate pre-care and post-care instructions
Respond to questions or customer service requests
Improve our website and services
Comply with medical, legal and financial regulations

How We Protect Your Information

We use industry-standard security measures to protect your personal and medical information. Access is restricted to authorized staff involved in your care or clinic operations. Payment information is encrypted and processed through secure third-party providers. We do not store full credit card numbers.

Cookies & Analytics

Our website may use cookies or analytics tools to understand how visitors use the site. This helps us improve user experience but does not identify you individually.

Email & SMS Communications

By booking or opting into communications, you may receive appointment reminders, post-care instructions, newsletters or updates. You can unsubscribe from marketing emails at any time.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

Your Rights

You may request to update, correct or remove your personal information at any time. For medical records, please contact us directly.

Policy Updates

We may update these policies occasionally. Changes will be posted on this page with the updated effective date.

Effective November 2025